1. What personally identifiable information is collected from you through the website, how it is used, and with whom it may be shared.
2. What choices are available to you regarding the use of your data.
3. The security procedures in place to protect the misuse of your information
4. How you can correct any inaccuracies in the information.
What information do we collect?
We collect information from you when you place an order.
When ordering or registering on our site, as appropriate, you will be asked to enter your: name, e-mail address, mailing address & phone number.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
; To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
; To send periodic emails
The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Shinn Grocer welcomes your questions or comments regarding this Statement of Privacy. If you believe that Shinn Grocer has not adhered to this Statement, please contact:
19, Jalan Impian Emas 18,
Taman Impian Emas,
81300 Skudai, Johor,
Shinn Grocer respects the privacy needs and concerns of our customers. That is why how we handle any personal information, such as your name, address, email address or phone number (“Personal Information”) that you provide to us is important to us. To earn your trust, we respect your privacy in handling Personal Information relating to you and your transactions with us, whether at our workshop, our customer service or through Shin Grocer.com or one of our related Internet websites (“Sites”). This Privacy Statement describes the Personal Information we gather about you, what we do with it, the safeguards we have in place to protect it, and how you can control our use of it. By using the Sites, the user agrees, without limitation or qualification, to be bound by this Privacy Statement.
Who May Use the Sites
The Sites are intended for users from Malaysia and those not governed by privacy policies of other countries. Information sent to us will be housed on servers located in Malaysia. Do not send us information unless you consent to the application of Malaysia law and to the use and disclosure of your information consistent with this Privacy Statement.
Collection and Use of Personal Information
We may collect Personal Information that you provide us when you:
– Purchase, order, return, exchange or request certain information about our products and services;
– Contact customer service desk;
– Visit or register with our Sites or participate in another feature of our Sites;
– Enter into a contest or respond to one of our surveys; or
– Provide us with comments or suggestions.
We may also collect Personal Information about you from our Service Providers who provide us with e-commerce related services related to the Sites.
Shopping at Shinn Grocer
When you purchase products and services at one of our Website, you can do so anonymously when you pay with cash. If you use a credit or debit card for any of your purchases, we will collect your credit or debit card information and keep a history of your purchases. We use this information to process your orders and to better assist you when you visit or call us.
When you return previously purchased merchandise or request a refund or exchange, you may be asked to give your name, address, phone number and show information that identifies you, such as your driver’s license. We collect this information to help prevent fraud.
Registration is an optional service provided by our Sites. You do not have to register to browse on our Sites, but you do have to register to purchase products on our Sites. When you register, you are asked for information such as your name, address, phone number, e-mail address, a password that you select, and your interests, if you choose to register them. Your registration information may be used to help make your online shopping quicker and easier, by pre-filling certain parts of your shopping information. When you register you will have the opportunity to sign up for future marketing information from Rawsome.
Contests, Questions or Surveys
When you ask a question, participate in a survey or enter a contest at Shinn Grocer website, a Shin Grocer sponsored event or through our Sites, we may collect your name, address, phone number and e-mail address. We use this information to administer your participation in a contest. At the time you are entering a contest, we may ask your permission to send you future marketing information from Shin Grocer.
Other Uses of Personal Information
Shin Grocer also uses Personal Information, including information provided to us from our Service Providers, to continually assess and improve the products and services we offer. To serve you better, we may combine the Personal Information that you give us with publicly available information and information we receive from or cross-reference with our marketing partners and others. We use that combined information to enhance and personalize your shopping experience with us, to communicate with you about our products and events that may be of interest to you, and for other promotional purposes.
Promotional Information and Marketing Materials
We would like to inform you of products and services, sales and special offers that might benefit you. When you register online or participate in a survey, you will have the opportunity to sign up for e-mails about our products, services, sales, and special offers.
Upon your consent on receiving marketing information, we may send you mail, email or call you with information about our product and service offerings if you have provided us with your name and address, email address or phone numbers at our Stores, Call Centers or Sites.
Disclosure of Personal Information
We enter into marketing relationships with advertisers or other companies that provide products or services that we believe may be of interest to Shin Grocer customers. We will share your Personal Information with those marketing partners in order to help them send you information that we believe will be of interest to you. We may share non-identifiable aggregated information with these companies. We will not disclose your telephone number, credit card account information or e-mail address for these purposes. We may also provide Personal Information to any of our affiliated businesses.
Disclosures of Personal Information in Legal Proceedings
If Shin Grocer or any of our Service Providers is requested by law enforcement officials or judicial authorities to provide Personal Information on individual users, Shin Grocer or the applicable Service Provider may, without your consent, provide such information. In matters involving claims of personal or public safety, Shin Grocer or the applicable Service Provider may provide your Personal Information to appropriate authorities without your consent or court process. Shin Grocer or our Service Providers also will provide your Personal Information in response to a search warrant or other legally valid inquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or in litigation involving Shin Grocer, the applicable Service Provider, or otherwise as required by law. We may also disclose Personal Information to assist in debt collection where you owe a debt to us.
Additional Information about Our Sites
Passwords: To provide you with an increased level of security, online access to your Personal Information is protected with a password you select. We strongly recommend that you do not disclose your password to anyone. Shin Grocer will never ask you for your password in any unsolicited communication (including unsolicited correspondence such as letters, phone calls or e-mail messages).
Our Privacy Statement and Outside Links
Privacy Statement Modifications
From time to time we may modify or amend this Privacy Statement in order to comply with new laws or regulations or to reflect future changes in our business practices. Any changes in our policies will be communicated in this page so please check back on occasion.
19, Jalan Impian Emas 18,
Taman Impian Emas,
81300 Skudai, Johor,