Shinn Grocer respects the privacy needs and concerns of our customers. That is why how we handle any personal information, such as your name, address, email address or phone number (“Personal Information”) that you provide to us is important to us. To earn your trust, we respect your privacy in handling Personal Information relating to you and your transactions with us, whether at our workshop, our customer service or through Shin Grocer.com or one of our related Internet websites (“Sites”). This Privacy Statement describes the Personal Information we gather about you, what we do with it, the safeguards we have in place to protect it, and how you can control our use of it. By using the Sites, the user agrees, without limitation or qualification, to be bound by this Privacy Statement.
Who May Use the Sites
The Sites are intended for users from Malaysia and those not governed by privacy policies of other countries. Information sent to us will be housed on servers located in Malaysia. Do not send us information unless you consent to the application of Malaysia law and to the use and disclosure of your information consistent with this Privacy Statement.
Collection and Use of Personal Information
We may collect Personal Information that you provide us when you:
– Purchase, order, return, exchange or request certain information about our products and services;
– Contact customer service desk;
– Visit or register with our Sites or participate in another feature of our Sites;
– Enter into a contest or respond to one of our surveys; or
– Provide us with comments or suggestions.
We may also collect Personal Information about you from our Service Providers who provide us with e-commerce related services related to the Sites.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
To send periodic emails
The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Registration is an optional service provided by our Sites. You do not have to register to browse on our Sites, but you do have to register to purchase products on our Sites. When you register, you are asked for information such as your name, address, phone number, e-mail address, a password that you select, and your interests, if you choose to register them. Your registration information may be used to help make your online shopping quicker and easier, by pre-filling certain parts of your shopping information. When you register you will have the opportunity to sign up for future marketing information from Shinn Grocer.
Contests, Questions or Surveys
When you ask a question, participate in a survey or enter a contest at Shinn Grocer website, a Shin Grocer sponsored event or through our Sites, we may collect your name, address, phone number and e-mail address. We use this information to administer your participation in a contest. At the time you are entering a contest, we may ask your permission to send you future marketing information from Shin Grocer.
Disclosures of Personal Information in Legal Proceedings
If Shin Grocer or any of our Service Providers is requested by law enforcement officials or judicial authorities to provide Personal Information on individual users, Shin Grocer or the applicable Service Provider may, without your consent, provide such information. In matters involving claims of personal or public safety, Shin Grocer or the applicable Service Provider may provide your Personal Information to appropriate authorities without your consent or court process. Shin Grocer or our Service Providers also will provide your Personal Information in response to a search warrant or other legally valid inquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or in litigation involving Shin Grocer, the applicable Service Provider, or otherwise as required by law. We may also disclose Personal Information to assist in debt collection where you owe a debt to us.
Additional Information about Our Sites
Passwords: To provide you with an increased level of security, online access to your Personal Information is protected with a password you select. We strongly recommend that you do not disclose your password to anyone. Shin Grocer will never ask you for your password in any unsolicited communication (including unsolicited correspondence such as letters, phone calls or e-mail messages).
Our Privacy Statement and Outside Links
Privacy Statement Modifications
From time to time we may modify or amend this Privacy Statement in order to comply with new laws or regulations or to reflect future changes in our business practices. Any changes in our policies will be communicated in this page so please check back on occasion.